Doris Huang
Designing Solutions. Connecting People.
Doris is a professional designer and strategist. She is drawn to the intersection of structure and creativity through storytelling. With an eye for detail and a love for thoughtful organization, she brings clarity to complex ideas. She believes that strong systems quietly shape beautiful outcomes.
About Me
✦ Based in Vancouver + Toronto
Experience
Team Coordinator ✦ RE/MAX
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Scheduled and facilitated project kick-off meetings for listing launches and client onboarding; prepared agendas, recorded meeting minutes, and tracked action items to ensure stakeholder alignment and on-time delivery
Managed 4–5 concurrent transactions monthly, coordinating cross-functional stakeholders and maintaining structured project tracking systems (CRM, Google Sheets, Notion Kanban) using WBS-style task breakdowns
Collaborated with brokerage accounting to prepare Transaction Record Sheets (TRS), process commission calculations, verify financial accuracy, and ensure timely client deposits and vendor payments
Prepared and delivered client-facing materials and status reports, tracking task volume, turnaround times, risk factors, and performance metrics to support leadership visibility and decision-making
Retail Consultant ✦ Aesop Yorkdale
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Fostered an inclusive and high-performing team environment by mentoring new hires, supporting diverse client needs, and reinforcing a culture of belonging that strengthened collaboration and morale
Built strong cross-functional working relationships with floor staff and leadership to support seamless execution during audits, peak seasons, and product launches; frequently stepped into informal leadership roles to restore organization and operational stability during high-volume periods
Supported operational excellence and audit readiness by maintaining organized stockroom and sales floor standards, flagging inventory discrepancies, assisting with cycle counts, and proactively restocking to ensure compliance with policies and shrink targets
Tracked and reported KPIs (IPT, ATV, CRM capture, linked sales, CEX metrics); contributed to a $2M CAD annual revenue store, ranked top three consultants, and improved multi-category transaction rate from 18% to 25.4%
Urban Designer ✦ Urban Strategies Inc.
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Revamped master plans and development projects using 3D software (ArchiCAD) to reflect model landscapes and urban structures
Integrated and created urban analysis maps of transportation network systems, scale comparisons, development activity, and site plans
Accurately modified and annotated time-sensitive architectural drawings as per frequent team updates
Effectively organized planning reports and presentation decks to maximize productivity for clients and company meetings
Growth Coordinator ✦ Hubba
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Coordinated day-to-day onboarding for multiple B2B brands, partnering with Sales, Product, and Engineering to manage escalations and ensure seamless platform implementation
Managed high-volume support operations (10 emails, 10 chats, 20 calls daily) using Zendesk and Salesforce, reducing response times and improving CSAT performance
Developed an Excel-based audit tracking system for 200+ brand accounts and authored 100+ FAQ resources, increasing profile completion rates and reducing repeat support ticketsexcellence and audit readiness by maintaining organized stockroom and sales floor standards, flagging inventory discrepancies, assisting with cycle counts, and proactively restocking to ensure compliance with policies and shrink targets
Tracked and reported KPIs (IPT, ATV, CRM capture, linked sales, CEX metrics); contributed to a $2M CAD annual revenue store, ranked top three consultants, and improved multi-category transaction rate from 18% to 25.4%
Transit Planning Researcher ✦ OC Transpo
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Simplified engineering floor plans for stations on the new Light Rail Transit Line using Photoshop for presentation to the public
Summarized key information on current and future projects during internal meetings with stakeholders, city departments and members from OC Transpo
Conducted site visits around the City of Ottawa, including finding deficiencies, measuring and collecting information, and evaluating the accessibility of facilities on-site
Social Enterprise Intern ✦ Erthos
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Redesigned company’s logo, business cards, flyers, and slide decks
Launched a new website using a website builder to promote brand awareness
Participated in government engagement, including applying to start-up grants and workshops that improved the cost effectiveness of company operations
Advocated partnership awareness through pitching the company’s product to investors and incubators at NEXT36 Entrepreneurial Leadership Initiative events and sales calls
Technical Skills
Doris brings a strong technical toolkit across coordination and project management, supporting seamless workflows, detailed planning, and cross-team collaboration.
